

If you’re having trouble launching games and apps, or if some of them just aren’t working properly, clearing the cache on your Xbox One can be a great troubleshooting step. Restarting your console often isn’t enough. You’ll need to go a little further to make sure the excess data is completely purged.


Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.
Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.
Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.
After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!


If you’re having trouble launching games and apps, or if some of them just aren’t working properly, clearing the cache on your Xbox One can be a great troubleshooting step. Restarting your console often isn’t enough. You’ll need to go a little further to make sure the excess data is completely purged.


Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.
Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.
Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.
After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!


If you’re having trouble launching games and apps, or if some of them just aren’t working properly, clearing the cache on your Xbox One can be a great troubleshooting step. Restarting your console often isn’t enough. You’ll need to go a little further to make sure the excess data is completely purged.


Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.
Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.
Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.
After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!


If you’re having trouble launching games and apps, or if some of them just aren’t working properly, clearing the cache on your Xbox One can be a great troubleshooting step. Restarting your console often isn’t enough. You’ll need to go a little further to make sure the excess data is completely purged.
How to Clear the Cache on Your Xbox One
xboxgaming| Xbox One | × | 1 |


Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.
Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.
Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.
After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!
Turn Off the Xbox One


Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.


Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.
Disconnect the Console From Power
Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.
Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.
Wait for the Cache to Clear
Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.
After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!
Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.
After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!
Reconnect the Console to Power


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