How to Clear the Cache on Your Xbox One

Xbox OneXbox One
The easiest troubleshooting step.
Ash Ash (298)
Total time: 7 minutes 
Updated: October 1st, 2019

If you’re having trouble launching games and apps, or if some of them just aren’t working properly, clearing the cache on your Xbox One can be a great troubleshooting step. Restarting your console often isn’t enough. You’ll need to go a little further to make sure the excess data is completely purged.

Here’s everything you’ll need to complete this guide:

Xbox One×1
Xbox One Power ButtonXbox One Power Button

First, you’ll need to completely shut down your Xbox One console.

Xbox One Unplug From PowerXbox One Unplug From Power

Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.

Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.

Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.

After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!

How to Clear the Cache on Your Xbox One

Xbox OneXbox One
The easiest troubleshooting step.
Ash Ash (298)
Total time: 7 minutes 
Updated: October 1st, 2019

If you’re having trouble launching games and apps, or if some of them just aren’t working properly, clearing the cache on your Xbox One can be a great troubleshooting step. Restarting your console often isn’t enough. You’ll need to go a little further to make sure the excess data is completely purged.

Here’s everything you’ll need to complete this guide:

Xbox One×1
Xbox One Power ButtonXbox One Power Button

First, you’ll need to completely shut down your Xbox One console.

Xbox One Unplug From PowerXbox One Unplug From Power

Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.

Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.

Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.

After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!

Jump to step

How to Clear the Cache on Your Xbox One

Xbox OneXbox One
The easiest troubleshooting step.
Ash Ash (298)
Total time: 7 minutes 
Updated: October 1st, 2019

If you’re having trouble launching games and apps, or if some of them just aren’t working properly, clearing the cache on your Xbox One can be a great troubleshooting step. Restarting your console often isn’t enough. You’ll need to go a little further to make sure the excess data is completely purged.

Here’s everything you’ll need to complete this guide:

Xbox One×1
Xbox One Power ButtonXbox One Power Button

First, you’ll need to completely shut down your Xbox One console.

Xbox One Unplug From PowerXbox One Unplug From Power

Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.

Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.

Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.

After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!

How to Clear the Cache on Your Xbox One

Xbox OneXbox One
The easiest troubleshooting step.
Ash Ash (298)
Total time: 7 minutes 
Updated: October 1st, 2019

If you’re having trouble launching games and apps, or if some of them just aren’t working properly, clearing the cache on your Xbox One can be a great troubleshooting step. Restarting your console often isn’t enough. You’ll need to go a little further to make sure the excess data is completely purged.

Here’s everything you’ll need to complete this guide:

Xbox One×1

How to Clear the Cache on Your Xbox One

xboxgaming
The easiest troubleshooting step.
Ash Ash (298)
Total time: 7 minutes 
Updated: October 1st, 2019
Ash
 
1

Here’s everything you’ll need to complete this guide:

Xbox One×1
Xbox One×1
Jump to step
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Series: Xbox Basics
Xbox GameshareXbox OneFree Xbox Game PassXbox One and ControllerXbox Game Pass
Xbox One Power ButtonXbox One Power Button

First, you’ll need to completely shut down your Xbox One console.

Xbox One Unplug From PowerXbox One Unplug From Power

Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.

Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.

Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.

After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!

Xbox One Power ButtonXbox One Power Button

First, you’ll need to completely shut down your Xbox One console.

Xbox One Power ButtonXbox One Power Button

First, you’ll need to completely shut down your Xbox One console.

Turn Off the Xbox One

Xbox One Unplug From PowerXbox One Unplug From Power

Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.

Xbox One Unplug From PowerXbox One Unplug From Power

Unplug the Xbox One from the wall outlet or power strip then disconnect the power brick from the back of the console. This step is imperative to ensuring the cache is deleted.

Disconnect the Console From Power

Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.

Wait for at least 5 minutes to allow the cache to completely clear. Be sure not to rush this step.

Wait for the Cache to Clear

Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.

After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!

Reconnect the power cable. When the AC adapter light turns orange, turn on your Xbox One.

After it reboots, try accessing the application or feature that was giving you trouble in the first place. If all goes well, the cache clearing has solved your problem!

Reconnect the Console to Power

Series: Xbox Basics
Using Xbox GameshareGet Xbox Game Pass FreeXbox GameshareXbox OneFree Xbox Game PassXbox One and ControllerXbox Game Pass
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Ash's profile pictureAsh
Joined in 2018
Ash is an experienced tech writer with an endless passion for technology. She enjoys retro gaming, 3D printing, and making awesome projects on the Raspberry Pi.
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